Approvals and operations — fast, compliant, auditable.
Retail moves fast — but approvals don't have to be the bottleneck. Price changes, promotional spend, vendor invoice exceptions, and returns disputes all require context from different systems. ZUUZ pulls margin impact, stock position, promo calendars, and vendor compliance into a single view so approvers act with confidence.
Top use cases for Retail
Each use case is powered by AI Agents, governed by ApprovalOps workflows, and supported by Unified Search.
Price change & markdown approvals
Every markdown request shows margin impact, competitive pricing, sell-through rate, and inventory position — so approvers protect margin without stalling sales.
Promotion approvals
Promotional spend requests include budget impact, inventory availability, vendor co-op status, and calendar conflict analysis.
Vendor invoice exception approvals
Invoice discrepancies arrive with PO comparison, receipt history, contract terms, and prior exception patterns for the same vendor.
Returns & chargeback dispute approvals
Dispute cases enriched with transaction history, return reason analysis, warranty status, and cost impact assessment.
Context Pack for Retail — assembled automatically
Recommended Copilots
Pre-configured for this industry. Each copilot handles a complete job — not just a chat response.
Operations Copilots
Approval Copilots
Sales Copilots
HR Copilots
From connected systems to governed outcomes
Five steps. Full audit trail. Human approval where it matters.
Connect Systems
ERP, CRM, Email, Docs, Calendar
Ingest & Normalize
Events, documents, approval chains
Build Context Pack
Policy, budget, risk, history, compliance
Human-in-the-loop Approval
Policy gating, role-based routing
Safe Write-back + Audit
Identity verified, permissions checked, trail logged
Search across Retail systems
Ask questions in plain language. Get permission-safe, evidence-grounded answers with citations and source links.
Built for control
Identity verification, permission-safe execution, and immutable audit trails — at every step.
Identity verification
Every action requires verified identity. SSO, SAML 2.0, and MFA enforced before any write-back to connected systems.
Permission-safe & policy gating
Results and actions respect source-system permissions. Approval routing enforces your policies — spend tiers, role limits, and compliance rules.
Complete audit trail
Every decision, approval, and write-back is timestamped and immutable. Who requested, who approved, what evidence was used, what changed.
See ZUUZ for Retail in action
Book a 20-minute demo. Bring your messiest approval workflow — we'll show you what changes.