ZUUZ
Trust & Security

Trust isn't a feature. It's the foundation.

Every action ZUUZ takes is identity-verified, permission-checked, policy-gated, and audit-logged. We built security into the architecture, not bolted it on after.

Leadership

Built by people who take trust personally

CTO

17 years of product development experience

Led engineering organizations building enterprise-grade platforms. Brings deep technical judgment on security architecture, data handling, and system reliability.

CEO

Second-time founder with deep enterprise relationships

Built ZUUZ from firsthand pain — years of sales, presales, and deployment work showed the gap between AI adoption and operational execution. Leads with customer outcomes, not technology hype.

Customer Success

18+ years of enterprise customer experience

Involved from day one. Our CSM function shapes the product roadmap, ensuring every feature is validated against real customer workflows before it ships.

Security

Enterprise-grade security posture

Compliance, infrastructure, and access controls designed for the most demanding environments.

SOC 2 Type I Certified

Independent audit confirming our security controls meet the Trust Services Criteria for security, availability, and confidentiality.

On-premise deployment

For regulated environments that require data to stay within their infrastructure. Full feature parity with our cloud offering.

Open model support

Customers control model choice. Support for customer-managed and open models — no vendor lock-in on the intelligence layer.

Identity & access controls

SSO, SAML 2.0, MFA, role-based access control, and least-privilege enforcement across all platform operations.

Principles

How we build trust

Security by design — threat modeling and security review are part of every feature cycle
Least-privilege access — agents and users only access what they need, nothing more
Evidence-based answers — every search result and agent action cites its sources
Human-in-the-loop approvals — sensitive actions require explicit human authorization
Transparent roadmaps — customers see what's coming and influence what gets built
Immutable audit trails — every action timestamped, attributed, and preserved
FAQ

Common questions about trust & security

Yes. ZUUZ offers an on-premise deployment option for organizations with strict data residency or regulatory requirements. The on-prem version has full feature parity with our cloud offering. Deployment is supported by our team with dedicated infrastructure planning.

ZUUZ enforces permissions at query time and action time. Search results are filtered through source-system permissions — if a user doesn't have access in the source tool, they won't see it in ZUUZ. Agent actions are gated by role-based access controls and policy rules configured by your admin team.

SOC 2 Type I is an independent audit that confirms our security controls are designed to meet the Trust Services Criteria for security, availability, and confidentiality at a specific point in time. It covers our infrastructure, data handling, access controls, and operational procedures.

Yes. ZUUZ supports customer-managed model deployments and open models. You control which models power your agents and search — there's no vendor lock-in on the intelligence layer. This is particularly relevant for organizations with data sovereignty or model governance requirements.

Every action taken by ZUUZ — searches, agent executions, approvals, write-backs — is logged with a timestamp, the identity of who triggered it, what evidence was used, and what changed in downstream systems. Audit logs are immutable and available for compliance review.

Want to review our security documentation?

Our team is available to walk through our security posture, compliance certifications, and deployment options.