An Email AI Agent that triages, drafts, and acts—so your inbox runs itself
Classifies inbound email, summarizes long threads, drafts replies, and routes actionable items to the right systems.
From manual work to autonomous execution
The pain
Knowledge workers spend 28% of their week on email. Critical requests get buried. Follow-ups slip. Context gets lost between threads and tools.
What ZUUZ does
ZUUZ reads incoming email, classifies intent, summarizes threads, drafts contextual replies, creates tickets or leads in downstream systems, and routes items to the right owner.
The result
Response times shrink. Nothing falls through the cracks. Your inbox becomes an orchestration layer, not a time sink.
What this agent handles
Every automation runs with evidence, audit trails, and configurable approval gates.
Typical workflows
Real trigger → steps → output sequences. Hover over steps to follow the flow.
New email matches support request pattern
Ticket created, sender acknowledged, owner notified
Thread exceeds 10 messages
Summary delivered with clear next steps
Sent email unanswered for 3+ days
Follow-up sent or queued for approval
Inputs
- Email (Gmail, Outlook)
- CRM
- Ticketing systems
- Calendar
- Contacts database
Outputs
- Drafted replies
- Tickets/leads
- Thread summaries
- Routing decisions
- Follow-up reminders
Controls
- Draft review before send
- Classification confidence thresholds
- Per-user routing rules
- Audit log of all actions
Time & cost impact
Typical savings: 3–6 hrs/week per user per user. Results depend on current process complexity and volume. We measure actual impact during your pilot—no guesswork.
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Cycle time reduction
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Fewer handoffs
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Fewer follow-ups
Metrics are measured during your pilot. No aggressive guarantees—just data from your own workflows.
See the Email AI Agent in action on your workflows
Bring your messiest process. We'll show you what changes in the first two weeks.