What is logged in the ZUUZ audit trail?
Every ZUUZ action on every CRM record is logged — what changed, when, what signal triggered it, what the AI recommended, whether it was human-approved, and the outcome. Full traceability on every decision.
Where does the audit trail live?
The audit trail is written directly to your CRM record — Zoho, Salesforce, or HubSpot. It is visible to all CRM users with access to that record and queryable through your standard CRM reporting.
Can I roll back a ZUUZ action from the audit trail?
Yes. All ZUUZ actions are reversible from the audit trail. If an automated update needs to be corrected, the original state is preserved and restorable with a single action.